Surgery Times

Opening Times

Primary Care Networks Enhanced Access

We want to make it easier for you to get an appointment.  In addition to our normal opening hours, we also offer appointments in the morning 7am to 8am, evenings 6.30pm to 8pm and on Saturdays 9am to 5pm.

You will be offered a face to face appointment, but your appointment may also take place over the phone or video call.

We are working with our neighbouring GP surgeries to offer these additional appointments, you may be offered an appointment to attend one of the other surgeries listed below.  Our surgery is part of a small group of surgeries called Primary Care Network and we work together in a number of ways.  Our neighbouring GP surgeries in the Primary Care Network are:

Bellegrove Road Surgery
174 Bellegrove Road, Welling, Kent, DA16 3RE

Bexley Group Practice
76 – 78 Upper Wickham Lane, Welling, Kent, DA16 3HQ

Dr Davies & Partners
55 Little Health Road, Bexleyheath, Kent, DA7 5HL

Westwood Surgery
24 Westwood Lane, Welling, Kent, DA16 2HE

To book an appointment, please contact the surgery either by phone or online.  If the practice is closed and you are calling to change or cancel your evening or Saturday clinic appointment, please email bhnc.8to8hub@nhs.net

Alternatively, if you need any support, please contact NHS 111 online (www.111.nhs.uk) or by calling 111 if you do not have access to online services.

Out Of Hours - Dial 111

NHS 111 is a national telephone service being introduced to make it easier for people to access local health services when they have an urgent need. It replaces NHS direct and provides a general number for people to call when they have an urgent need, but not a life-threatening 999 emergency. Calls from landlines and mobiles are free.

Fully trained health advisors who are supported by a local Nurse Advisor will staff the South East London NHS 111 call centre. The health advisors will use a clinical assessment system – NHS Pathways – that enables them to assess a caller's needs safely and effectively and direct them to the right local NHS service using our local electronic Directory of Service (DoS). They may direct you to the local Urgent Care Centre.

The Emergency GP Clinics are held at:
The Minor Injuries Unit
Queen Mary's Hospital
Frognal Avenue
Sidcup.

IN AN EMERGENCY DIAL 999 and ask for the AMBULANCE SERVICE. For example those with a suspected heart attack, collapse, haemorrhage, poisoning, electrocution, burns or serious injury. Those with less serious injuries but which might need x-ray of possible broken bones, or cuts which need suture, may be taken direct to the Accident & Emergency Department.

Emergencies

Some emergencies are self-evident – collapse, major stroke, haemorrhage, poisoning, electrocution, severe burns, suspected heart attack, major fractures or serious injury all warrant a 999 ambulance.

Other emergencies such as severe abdominal pain, pneumonia, severe headache, worsening asthma, high fever in a young or listless child, all need to be dealt with promptly by a GP.

Less serious problems eg earache, minor fevers, coughs and colds, tummy upsets, rashes can usually be dealt with using over-the-counter medicines or waiting for the next available routine surgery and should generally not be presented as emergencies for GPs.

Urgent Care Centres

Are available at: Queen Mary’s Hospital, Frognal Avenue, Sidcup, DA14 6LT, Erith Hospital, Park Crescent, Erith, DA8 3EE, Queen Elizabeth Hospital, Stadium Road, Woolwich, SE18 4QH and Darent Valley Hospital, Darent Wood Road, Dartford, DA2 8DA 

Reception Hours

The reception is staffed from:
7.00am to 6.30pm Monday to Friday
7.00am to 7.00pm Thursday

The telephones are not staffed between 12 noon and 2.00pm during the week, nor on Saturday mornings.

Emergencies will be asked to call NHS 111.