Referral Letters
Most referrals to secondary care are sent via ERS (electronic referral system). They are typed and booked by the secretaries, who will book an appointment of the patient’s choice or nearest hospital to the patient’s address, within a few days of seeing the GP. Please ensure you update us with any changes to your contact details and also let the GP know which your hospital choice is. If you have not received a notification within 3 to 4 weeks please phone our secretaries to check.
Private referrals can be collected from reception or posted, please let the doctor know how you wish your referral to be sent.
Letters and Forms
Letters to ‘Whom it may concern’ or forms which are filled in by the GP at the patient’s request do incur a fee. Please see list of charges displayed in our reception area and allow us three or four days.
Audits
Health Authority staff may audit claims and so need to look at patients' notes (under supervision). You have the right to object, if you are concerned, on the grounds of confidentiality.